Privacy policy (Privacy Policy)

Privacy Policy (Data Protection Declaration) Mood Company B.V. (Mood4Whisky is a brand of Mood Company B.V.)

https://moodcompany.nl/

About our privacy policy
Mood Company BV values your privacy highly. We only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Mood Company BV. The effective date for the validity of these terms is 13/06/2022; with the publication of a new version, the validity of all previous versions expires.This privacy policy describes what data about you is collected by us, how this data is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data and how we protect your data against misuse, as well as what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we (let) store it, what security techniques we use, and who has access to the data.

Webshop software
Shopify
Our webshop is developed with software from Shopify.Personal data that you provide to us for the purpose of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Shopify is obligated, based on the agreement we have with them, to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own organization to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data.The EU/US Privacy Shield applies, your data may be processed in the United States.

Web hosting

x interactive and Mijn Domein.

We use web hosting and email services from x-interactive and Mijn Domein. x-interactive and Mijn Domein process personal data on our behalf and do not use your data for their own purposes. However, this party may collect metadata about the use of the services. This is not personal data. x-interactive and Mijn Domein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. x-interactive and Mijn Domein is obligated to confidentiality under the agreement.

Email and mailing lists

MailChimp and Omnisend

We send our email newsletters with MailChimp and Omnisend. MailChimp and Omnisend will never use your name and email address for their own purposes.At the bottom of every email that is automatically sent via our website, you will see the link 'unsubscribe'. You will no longer receive our newsletter. Your personal data is securely stored by MailChimp and Omnisend. MailChimp and Omnisend use cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp and Omnisend reserve the right to use your data to further improve their services and, in this context, share information with third parties.

x interactive and Mijn Domein

We use the services of x-interactive and Mijn Domein for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. x-interactive and Mijn Domein do not have access to our inbox, and we treat all our email traffic confidentially.

payment processors

Shopify payments

For processing (part of) the payments in our online store, we use the Shopify payments platform. Shopify payments processes your name, address, and residence details, as well as your payment information such as your bank account or credit card number. Shopify payments has taken appropriate technical and organizational measures to protect your personal data. Shopify payments reserves the right to use your data to further improve the service and, in this context, share (anonymized) data with third parties. In the case of a request for a deferred payment (credit facility), Shopify payments shares personal data and information about your financial position with credit assessors.All the aforementioned guarantees regarding the protection of your personal data also apply to the parts of Shopify payments' services for which they engage third parties. Shopify payments does not retain your data longer than is permitted under the legal terms.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur.They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service; we have given permission to WebwinkelKeur for this. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL and My Parcel

If you place an order with us, it is our job to have your package delivered to you. To carry out the deliveries, we use the services of PostNL and My Parcel. It is necessary for us to share your name, address, and city information with PostNL and My Parcel.PostNL and My Parcel use this data solely for the purpose of executing the agreement. In the event that PostNL and My Parcel engage subcontractors, PostNL and My Parcel will also make your data available to these parties.

Invoicing and Accounting

JB Administration

For keeping our administration and accounting, we use the services of JB Administration. We share your name, address, and residence details, as well as information related to your order. This data is used for administering sales invoices. Your personal data is sent and stored securely. JB Administration is obligated to confidentiality and will treat your data confidentially. JB Administration does not use your personal data for any purposes other than those described above.

External sales channels

Bol.com

We sell (part of) our products through the platform of Bol.com. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing
General purpose of processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing.If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation with fiscal and criminal investigations
In some cases, Mood Company BV may be required by law to share your data in connection with fiscal or criminal investigations by the government. In such cases, we are compelled to share your data, but we will resist this as much as the law allows us to.

Retention periods
We will keep your data as long as you are a client of ours. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it a request for deletion. Based on applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will retain this data for as long as the applicable period lasts.However, employees no longer have access to your client profile and documents that we have created as a result of your assignment.

Your rights
Under applicable Dutch and European legislation, you as the data subject have certain rights regarding the personal data processed by or on behalf of us. We will explain below what these rights are and how you can invoke them. To prevent misuse, we will generally send copies and duplicates of your data only to the email address we already have on file for you. If you wish to receive the data at a different email address or, for example, by post, we will ask you to verify your identity. We keep a record of processed requests; in the case of a deletion request, we will document anonymized data. You will receive all copies and duplicates of data in the machine-readable data format that we have within our systems.You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to view the data that we (have) process and that relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data we have on the email address we have on file, along with an overview of the processors that hold this data, indicating the category under which we have stored this data.

Right to rectification
You always have the right to have the data that we (have) process and that relate to you or can be traced back to you, corrected.You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data has been adjusted.

Right to restriction of processing
You always have the right to restrict the data that we (let) process and that relate to you or are traceable to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data we (let) process that relates to you or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you at the email address we have on file copies or excerpts of all data about you that we have processed or that has been processed on behalf of other processors or third parties. In such a case, we will likely no longer be able to continue the service, as the secure connection of data files can no longer be guaranteed.

Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of Mood Company BV.If you object, we will immediately stop processing your data while we handle your objection. If your objection is justified, we will make copies and/or excerpts of data that we process available to you and then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and report on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations.We collect information about your browsing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information, among other things, for offering targeted advertisements (Adwords) and other Google services and products.

Third-party cookies
If third-party software solutions use cookies, this is mentioned in this privacy statement.

Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. Below we explain what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies and excerpts of your data to the email address we already have on file for you.In the event that you wish to receive the data at another email address or, for example, by post, we will ask you to verify your identity. We keep a record of processed requests, and in the case of a forget request, we administer anonymized data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right to access
You always have the right to view the data that we (let) process and that relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request.

within 30 days.If your request is granted, we will send you a copy of all data to the email address we have on file, along with an overview of the processors that hold this data, indicating the category under which we have stored this data.

Right to rectification
You always have the right to have the data we (let) process that relates to you or can be traced back to you, adjusted. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data has been adjusted.

Right to restriction of processing
You always have the right to restrict the data we (let) process that relates to you or can be traced back to you.You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to data portability
You always have the right to have the data that we (have) processed and that relate to you or can be traced back to you, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or excerpts of all data about you that we have processed or that have been processed on our behalf by other processors or third parties.In all likelihood, we will not be able to continue the service in such a case, as the secure connection of data files can no longer be guaranteed.

Right of objection and other rights
You have the right, in certain cases, to object to the processing of your personal data by or on behalf of Mood Company BV. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will provide you with copies and/or excerpts of data that we process (or have processed) and then permanently cease the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data we have already collected about you, we will inform you via email.

Contact Details Mood Company BV
Brinkenhalte 20

7812 HX Emmen

The Netherlands

T (059) 121-2177

T +31 6 3058 6706

E edwin@moodcompany.nl

Contact Person for Privacy Matters
Edwin Melinga